Refund & Cancellation Policy

1. Order Cancellations

Customers may cancel an order within 1 minute of placing it through the DelishGo app. Once the restaurant begins kitchen preparation or an order is dispatched to a driver, cancellations may incur partial or full charges to compensate food preparation costs.

2. Incorrect, Missing, or Damaged Items

If your delivery is missing items, arrives damaged, or contains incorrect dishes, please notify us immediately via WhatsApp (+91 7994430400) with a photo of the package. Our team will verify and immediately issue an item refund or replacement.

3. Refund Processing Time

Approved refunds are credited directly to your original payment source (UPI / Bank / Card) within 2 to 5 business days depending on your banking institution.

4. Customer Support Helpline